Terms & Conditions

1. Orders

a. Placing an Order

• Once you place an order, you will receive an order confirmation via email or SMS (if applicable).
• Orders are accepted at our sole discretion. We reserve the right to cancel or refuse any order at any time.

b. Order Cancellation

• You may cancel your order before it is dispatched by contacting us at [email protected].
• Once dispatched, cancellation may not be possible.

---

2. Payment Terms

• Cash on Delivery (COD) is the only payment method we offer.
• Payment must be made in full to the delivery agent at the time of receiving your order.
• Please ensure someone is available at the delivery address to make the payment.

---

3. Shipping and Delivery

• We offer worldwide shipping, subject to availability and location-specific delivery services.
• Delivery timelines may vary depending on your location.
• We are not liable for delays caused by third-party delivery services, customs processes, or unforeseen circumstances.

---

4. Returns and Refunds

• As we operate on a Cash on Delivery model, all sales are considered final unless the product is damaged or defective upon delivery.
• If you receive a damaged or defective product, contact us within 48 hours of receiving the item at [email protected]. Include your order details and clear photos of the issue.
• We reserve the right to offer a replacement or refund after verifying the issue.
• Returned items must be unused and in their original packaging.

---

5. Intellectual Property

All content on the Orion Home Style website—including text, graphics, logos, images, and software—is the property of Orion Home Style or its content suppliers and is protected by applicable copyright and trademark laws.

---

6. Limitation of Liability

• Orion Home Style is not liable for any direct, indirect, incidental, or consequential damages resulting from your use of, or inability to use, the website or products purchased from us.
• We do not guarantee that our website will be secure or free from bugs or viruses.
• You are responsible for configuring your devices to access our website.

---

7. Privacy

Please refer to our Privacy Policy to understand how we collect, use, and protect your information.

---

8. Prohibited Uses

You may not use our site or its content:

• For any unlawful purpose
• To solicit others to perform unlawful acts
• To violate any international, federal, provincial, or state regulations
• To infringe upon our intellectual property rights
• To upload or transmit viruses or malicious code

---

9. Changes to Terms and Conditions

We reserve the right to update or modify these Terms and Conditions at any time without prior notice. Changes will be effective immediately upon posting to the website.

---

---

10. Contact Information

For any questions or concerns about these Terms and Conditions, please contact us at:
📧 [email protected]