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At Orion Home Style, we are committed to delivering quality products to our customers worldwide. This Shipping Policy explains our shipping terms, delivery timelines, and procedures. Please read this policy carefully before placing an order.
We offer worldwide shipping. However, certain remote areas may have limited delivery availability or longer delivery times. If your delivery address is in an area we cannot reach, we will notify you as soon as possible.
Orders are processed within 1 to 3 business days after your order is confirmed.
Processing times may be extended during high-demand periods (holidays, sales events, etc.).
You will receive a confirmation email with the order details once processing is complete.
Delivery times vary depending on your location.
Local Deliveries (Within the Same Country/Region): Estimated delivery within 3 to 7 business days.
International Deliveries: Estimated delivery within 7 to 21 business days, depending on customs and carrier schedules.
Please note that delivery times are estimates and not guaranteed due to possible delays beyond our control (weather, customs inspections, courier delays, etc.).
Shipping fees (if applicable) will be calculated at checkout and displayed before you place your order.
Some locations may qualify for free shipping promotions, which will be communicated on our website or during special campaigns.
We offer Cash on Delivery (COD) as our exclusive payment method.
You will be required to make the full payment in cash to the delivery agent when you receive your package.
Please ensure that someone is available at your delivery address to receive and pay for the order.
Once your order is shipped, you will receive an email notification containing tracking details (if available).
Please allow 24-48 hours for tracking information to become active after dispatch.
If your order is delayed or you experience any issues with delivery, please contact us immediately at [email protected].
If you are unavailable at the time of delivery, the courier service may attempt re-delivery or contact you for further instructions.
Orders not accepted or paid for at the time of delivery may be canceled at our discretion.
Orders shipped internationally may be subject to import taxes, customs duties, and fees imposed by the destination country.
These charges are the responsibility of the customer and are not included in our shipping fees.
Orion Home Style is not responsible for any delays caused by customs clearance processes.
If your package arrives damaged, please do not accept the delivery and notify us immediately at [email protected].
If you believe your package is lost, contact us as soon as possible. We will assist in locating your order or processing a replacement where applicable.
For any shipping-related inquiries, feel free to reach out:
📧 [email protected]